Frequently Asked Questions

Standard shipping usually takes between 7 and 15 business days. Once your order is processed (typically 1-3 business days), you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Yes! We offer free standard shipping on all orders over a certain amount (as indicated in our announcement bar). For all other orders, shipping costs are calculated at checkout based on your location.

As soon as your package is shipped, we will send you an email with a tracking link. You can also visit our "Track Order" page and enter your order number and email address to see the latest updates.

Your satisfaction is our priority. We offer a 30-day return policy for unused products in their original packaging. If you are not happy with your purchase, please contact our support team to initiate the return process.

Our products are carefully selected and tested for quality. However, since everyone’s skin is unique, we recommend performing a patch test on a small area of skin before full application to ensure no irritation occurs.

We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 12 hours of placement. Once the order has been processed by our warehouse, we are unable to make further changes.