Return & Refund Policy

Effective Date: September 18, 2026

This Return & Refund Policy applies to purchases made through VitaYouth.store, operated by VitaYouth Solutions LLC.

We want customers to be satisfied with their purchases. Please review the following conditions carefully before requesting a return.

30-Day Return Window

We accept eligible return requests made within 30 days after delivery of the product.

To be eligible for a standard return, the product must be:

• In new and unused condition
• In its original packaging when reasonably possible
• Complete with any accessories, manuals, components, or other items originally included with the product
• Accompanied by proof of purchase or the applicable order number

Products showing signs of use, damage caused after delivery, misuse, alteration, or improper handling may not qualify for a standard return.

How to Request a Return

Before sending any product back, please contact us at:

vitayouth.store@gmail.com

Please include:

• Your name
• Order number
• Product you wish to return
• Reason for the return
• Photographs when the product is damaged, defective, or incorrect

We will review your request and provide return instructions when the return is approved.

Please do not send products to our business address without prior return authorization and instructions.

Our business address may not be the appropriate return location because products may be fulfilled through different fulfillment partners.

Return Shipping Costs

For standard returns, customers are responsible for return shipping costs.

Return shipping charges are non-refundable unless we specifically confirm otherwise because of an error attributable to us or an applicable legal requirement.

We recommend using a trackable shipping method when returning a product.

No Restocking Fee

VitaYouth.store does not charge a restocking fee for eligible returns made under this policy.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect product, please contact us promptly at vitayouth.store@gmail.com.

Please provide your order number, a description of the issue, and clear photographs showing the product and relevant packaging.

Please retain the product and packaging until your request has been reviewed.

Depending on the circumstances and product availability, an eligible claim may result in a replacement, refund, or other appropriate resolution.

Electronic Devices

Electronic devices that arrive damaged or defective should be reported promptly.

Please do not attempt to repair, modify, disassemble, or alter a defective device before contacting us, as this may affect our ability to verify the issue.

Eligible defective-product claims will be reviewed based on the circumstances of the order and applicable consumer-protection requirements.

Non-Returnable Items

Certain products cannot be returned for health, hygiene, safety, or other reasons once opened or used.

This may include, where applicable:

• Personal-care or hygiene products that have been opened or used
• Cosmetics or skincare products that have been opened or used
• Products that cannot safely be resold after opening
• Gift cards
• Final Sale, Clearance, or As-Is products when clearly identified as such before purchase

This does not limit rights that customers may have under applicable law for products that arrive damaged, defective, or incorrect.

Refunds

Once an approved return is received, we will inspect the returned product and notify you regarding the status of your refund.

Approved refunds will generally be processed within 10 business days after the returned product has been received and reviewed.

Refunds are issued to the original payment method whenever possible.

After we process a refund, your bank, credit-card issuer, or payment provider may require additional time to post the funds to your account. This processing time is outside our control.

Original shipping charges, when applicable, and customer-paid return shipping costs are generally non-refundable unless required by applicable law or otherwise confirmed by us.

Customs, Duties and International Returns

Customers returning products internationally are responsible for return shipping costs and any applicable return-related customs or carrier charges unless otherwise required by law.

Import duties, VAT, taxes, customs charges, brokerage fees, and similar government-imposed charges paid by the customer are generally non-refundable by VitaYouth Solutions LLC.

Exchanges

We do not guarantee direct exchanges.

When appropriate, we may provide a replacement for a damaged, defective, or incorrect product.

For other situations, customers may be asked to complete an eligible return and place a new order.

Cancellations

If you wish to cancel an order, contact us as soon as possible.

We will attempt to accommodate cancellation requests, but once an order has entered fulfillment or has shipped, cancellation may no longer be possible.

Consumer Rights

Nothing in this policy is intended to exclude or limit any mandatory consumer rights that apply to your purchase under applicable law.

Where mandatory consumer-protection laws provide rights that differ from this policy, those legal requirements will apply.

Contact Us

For return or refund questions, please contact:

VitaYouth Solutions LLC
75 E 3rd St
Sheridan, WY 82801
United States

Email: vitayouth.store@gmail.com
Website: VitaYouth.store

We generally respond to customer inquiries within 24–48 business hours.